Hi guys, I forgot about this post as I went away for training and then had some other projects and catch up work when I got back. Anyway to resolve this issue we had to reboot all the mail servers. I know that sounds weird for a problem that only affected one user on every machine but his Desktop. It resolved a similar problem on another forum where they had the same exact issue. He's in a mailbox database that is in a dag group with two exchange servers. Basically we did windows updates and rebooted the secondary one night, and the next night we failed the active databases over and did windows updates, rebooted, then failed the active databases back. We also have an older 3rd Exchange server that was our original single server but we migrated everyone off of it in favor of a dag exchange group on newer (2012) OS.
Jun 02, 2017 One of the most common issues that occur with most Outlook clients is the search tool not working as it should. Microsoft Outlook Search not working is an issue that is common across all versions because all of them have the same base on how it. Some users may be able to upgrade to the latest beta-version of Outlook for the Mac. Important: Beta versions version do not have full support. Start Outlook. Go to Help| Check for Updates. Click 'Join the Office Insiders program'. Click 'Office Insider Fast' from the 'how you get Insider builds' select box. Quit Terminal. Update Outlook when prompted.
The old server is just in place as it breaks lync / skype for business outlook sync if brought down. We'll probobly just keep it around until server 2008 R2 goes EOL and then hopefully the CIO lets me move it all to O365 hosted. I don't know if you all have found the solution but this should fix it. Just tested and resolved with the following process.
In the case that you migrate a system or some other sort of anomaly causes an issue with Outlook to where it shows no search results this is how you fix it. First start by Removing the account from outlook. Go to Outlook Preferences Accounts.
Select the account and then select the minus button. Confirm and select Delete. It will go through a brief process of deleting the account.
Once the account is removed. Quit Outlook. Next go to Outlook in the Applications folder and right click then select Show Package Contents. In here go to Contents ShareSupport. Open the Outlook Profile Manager.
Select the Main Profile and select the minus button in the bottom left hand corner to delete it. Once deleted create a new profile with the plus button in the bottom left hand corner.
Rename the profile to the users first name or something other than 'Main Profile'. Note: Do not include special characters in the Profile name it will blow things up.
![For For](/uploads/1/2/5/3/125351273/245221963.jpg)
Next open Outlook and go to Outlook Preferences Accounts. Select the plus button in the bottom left hand corner and then select Exchange for the account type.
Alternatively you can click on the Exchange Icon. Enter the credentials and let the email download.
![Outlook For Mac Version 15 Won Outlook For Mac Version 15 Won](/uploads/1/2/5/3/125351273/428794946.png)
Do a test search. If results show. Appleninja wrote: I don't know if you all have found the solution but this should fix it. Just tested and resolved with the following process. In the case that you migrate a system or some other sort of anomaly causes an issue with Outlook to where it shows no search results this is how you fix it. First start by Removing the account from outlook. Go to Outlook Preferences Accounts.
Select the account and then select the minus button. Confirm and select Delete.
It will go through a brief process of deleting the account. Once the account is removed. Quit Outlook. Next go to Outlook in the Applications folder and right click then select Show Package Contents. In here go to Contents ShareSupport.
Open the Outlook Profile Manager. Select the Main Profile and select the minus button in the bottom left hand corner to delete it.
Once deleted create a new profile with the plus button in the bottom left hand corner. Rename the profile to the users first name or something other than 'Main Profile'. Note: Do not include special characters in the Profile name it will blow things up.
Next open Outlook and go to Outlook Preferences Accounts. Select the plus button in the bottom left hand corner and then select Exchange for the account type. Alternatively you can click on the Exchange Icon. Enter the credentials and let the email download. Do a test search. If results show. This problem has sporadically cropped up in my environment still.
I do not know what is causing it but I do have a solution that has worked 100% of the time when it does happen. The following commands do fix it, as posted by someone else in another thread. I believe the key line may be the neverindexmetadata line.
(haven't been able to replicate the problem enough to narrow things down). Sudo mdutil -i off / sudo rm -rf /.Spotlight. sudo rm -rf /.metadataneverindex REBOOT the computer NOW sudo mdutil -i on / sudo mdutil –E. This is sort of a workaround fix but it worked for me! I'm on an iMac late 2014 model with Outlook 2016 Mac. What I did was move all messages to another temporary folder within Outlook and then back to their respective folders one folder at a time or to whatever messages you want indexed again. It somehow forces Outlook to index them again and search now finds them again!
Give it a shot. Hope it helps you. It helped me and only took a few minutes since I have one large Archived folder. I'm back up and finding emails once again:). Ahmedali18 wrote: This problem has sporadically cropped up in my environment still. I do not know what is causing it but I do have a solution that has worked 100% of the time when it does happen.
The following commands do fix it, as posted by someone else in another thread. I believe the key line may be the neverindexmetadata line. (haven't been able to replicate the problem enough to narrow things down).
Sudo mdutil -i off / sudo rm -rf /.Spotlight. sudo rm -rf /.metadataneverindex REBOOT the computer NOW sudo mdutil -i on / sudo mdutil%u2013EI get sudo mdutil%u2013E Error: invalid path `%u2013E' on the last step?
Exchange Server 2013 introduced modern public folders and also shift in the way clients access the public folders. Ever since, the Outlook for Mac client had limited or no support for public folders. This article provides an update on how Outlook 2016 for Mac clients can access public folders in various topologies. Current Scenario The Outlook for Mac clients could not access public folders if: Co-existence with legacy public folders. Legacy public folders deployed on Exchange Server 2010 SP3 and user mailbox present on Exchange Server 2013/Exchange server 2016 in same organization. Modern public folder access in Hybrid topology.
Exchange Server 2013/Exchange Server 2016 in hybrid mode with an Office365 tenant. Scenario1 – Modern PF’s deployed on-premises – on-premises users, with mailbox on Exchange Online, accessing modern public folders deployed in Exchange on-premises.
Scenario2 – Modern PF’s deployed in Office 365 – on-premises users, with mailbox on Exchange on-premises as well, accessing modern public folders deployed in Office 365 tenant Solution The of Outlook 2016 for Mac clients, along with changes in Cumulative Update for Exchange Server, will make public folders in above scenarios work for Outlook 2016 for Mac. Hi, We have Coexistence Scenario with Exchange 2016 CU2 and Exchange 2010 SP3. We moved 5 of 120 Outlook 2016 for MAC user’s mailbox to Exchange 2016. On 2 Mac users (User X and Y) access to public folder works perfectly. On the other 3 (User A, B and C), it doesn’t work. All Offices are on latest version (15.25 if I’m correct).
If a user A B or C logs on MAC of user X, and configures his mailbox on Outlook, it starts working! If user X logs on MAC of user A B C, it doesn’t work.
Very strange and I’m not sure how to proceed now. Office was already reinstalled.